Shipping Policy
UNITED STATES: The normal processing time for orders is 24-48 hours during business days ( Monday - Friday). We've got you covered with fast shipping methods to ensure we meet your date and time through our delivery partners at FedEx, UPS and DHL. Rates may vary based on your order size, timeframe and location in order to provide you with the best delivery experience.
INTERNATIONAL SHIPPING: If you or your recipient live outside the united states, we also got you covered for wherever you or they may be. We work with delivery partners such as DHL and UPS to make sure you and/or your loved ones receive their beautiful packages within a reasonable timeframe. Again, rates may vary based on your order size, delivery timeframe and country you're located in order to provide you with the best delivery experience.
ADDRESS CHANGES: Please let us know ASAP before you receive a shipping notification if you need a change in delivery address before we drop off the package to the post office. Once it has been dropped off at UPS/DHL, there is no way of retrieving the package when it is en route to the shipping address that you have entered when making your order. If the item is returned to us, you will have to pay an additional shipping charge to have it resent to the correct address or if you need to cancel your order - any shipping charges incurred will be taken out of your refund
RETURNED PACKAGES: Shipping to the correct address is up to the customer, please check your shipping address and make sure that it is correct, verified and approved by UPS/DHL. Please also provide complete contact information with both email and phone number, in case the shipping companies need to contact you for any reason whether it be to sign for or to deliver the package.
If the package is returned to Hedge Squared, then your order may be shipped out at an additional shipping charge to your order. If you would like to cancel your order, the shipping charges incurred will not be refunded to you and a 30% restocking fee will be deducted from your partial refund pending the condition of the package.
Please note: Hedge Squared is not responsible for any shipping deliveries that may be affected by customs, natural occurrence or air and ground transportation strikes or delays. Your country may charge customs duties and taxes as we do not charge you for them since it's outside our domestic territory. Please contact or visit your customs website for more information on what possible duties and taxes you may occur from your order. If your order is denied entry to your country, it is your responsibility to know if the products you purchase are allowed in your domicile.